Friday, November 7, 2014

The Mall at UTC Review -- A Mother's Perspective

I'm a self-diagnosed shopaholic, and have been thrilled at the prospect of this new mall since its inception. Given my enthusiasm, I dragged my whole family—meaning my two and four year old boys and my husband—to the Macy's preview and got some great deals on clothes for my boys. We fought the crowds, but eventually ended up forfeiting four of the eight coupons we'd purchased. No amount of savings is worth torturing my family for more than an hour.
The mall fully opened five days later. The day after the grand opening, I had the day off work, so I went on my own to scope out the storied grandeur and splendor of the mall at University Town Center. I searched for several minutes, hunting up and down along rows of cars, and finally found a parking spot. There was a surprising amount of shoppers there for an early Friday afternoon—but this is Sarasota, and demographics show that a significant portion of residents are retired. Fully prepared to spend a sizeable amount of money, I walked into the mall, again through Macy’s. The crowds were nearly as thick as they’d been on that preview day, but less feverish. I bypassed all of the sale signs, and headed directly to the exit into the mall.
The clean lines of the contemporary architecture and chic design overwhelmed me. An aesthetic wonderland of design – the interior design as elite as the shops that reside within the mall at UTC. I plodded from the north end of the mall to the south end admiring the contemporary design features –the sparkling, terrazzo-like white flooring, the floating stairways, glass elevators, and glass-walled railings along the second floor. Design success. However, though I’d anticipated spending whatever felt justified, and though I’d browsed stores like White House Black Market, Lily Pulitzer, and Saks, I did not find anything that warranted purchase. In fact, I felt like the rube that Hannibal Lector references in the Silence of the Lambs with my good bag and cheap shoes – I regularly carry my $1200 Gucci bag, but wear $20 shoes, and felt that the folks at Saks noticed and whispered to each other about that.
I walked the length of this crowded, but beautiful mall with no impulse to spend. At the south end, I decided to climb the stairs and walk back along the second floor. Maybe there was an irresistible retail experience up there. I found a floating staircase and began my ascent –my first trip up a floating staircase with glass paneled safety rails. These steps are NOT for folks with the slightest bit of acrophobia. If you’re ever so slightly afraid of heights, DO NOT climb steps like these – at UTC or anywhere. The feeling, at least as I experienced it, was as if I were constantly about to fall. The 15-second climb up those stairs seemed nearly interminable. The glass side rails insinuate an ability to topple to the hard floor below. The open risers contribute to a feeling that collapse is imminent. Again, I’m sure these feelings are isolated to those with a fear of heights, but that seems like a rather large group to isolate. Funny thing is that I’d been trying to talk my husband into remodeling our stairway into something along these lines. I no longer want to do that.
Coupling with the terrifying climb up the stairs, walking along the second floor with the clear glass railing serving as the only barrier to the open first story below, was equally frightening. I found myself hugging the left wall store facades as I walked along. Definitely not an acrophobic-friendly design, despite the tremendous chicness.
I walked the length of the mall on each level, then walked it again on the first level (safely on the ground). There are no toy stores. No children’s stores at all. Sure Macy’s, Saks, et al have children’s departments, but no child specific stores have residence. I’m generally able to resist full-price fashion for myself and my husband, but rarely can I resist toys, books, learning tools that my boys may like. This is a mistake that the planners at the mall at UTC made. With nothing for munchkins, they’re losing a key demographic. Yes, they have a Frozen-themed wonderland for the holiday season, but a parent bringing their child to the mall for that purpose will have no likely choice but to leave empty-handed after that experience – unless they enjoy torturing their child(ren) with shopping for themselves with children in tow. It’s my opinion that without a draw for parents of young kids, this mall is missing out on a large portion of potential sales.
I did spend a few dollars while I was there, but it was to treat myself to a mocha light frapuccino at the Starbucks within Macy’s—lovingly always labeled MiLF—an acronym I rather enjoy. And there are two forthcoming stores that will bring me back to the mall in the future: H&M, a store I’ve only shopped in NYC in the past, and the Tesla store. I’m confident in saying that had both of these stores been open on that day I ventured inside, I may have spent in the realm of $80,000 – including credit applied for my new car. Thank goodness neither store was operational yet!